Verified Returns & Exchanges
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
Description of Policy from Merchant:
DarlaColinet.com Art Gallery Return Policy
At DarlaColinet.com Art Gallery, we strive to provide high-quality, custom-printed products. Our products are created when the order is placed. Our return policy is primarily designed to address manufacturing errors and issues related to damaged or defective items.
• Buyers can return or exchange the item within 30 days of delivery if it is damaged or defective from manufacturing or not customized or personalized.
• Buyers are responsible for any return shipping costs.
• Buyers are responsible for any loss in value (as agreed upon with you) if an item isn’t returned in its original condition.
We offer reprints or refunds for:
• Products that arrive damaged or with manufacturing defects, but customer will be responsible for return shipping costs.
We do not offer refunds or exchanges for:
• Orders beyond 30 days of delivery.
• Orders that are lost in transit due to invalid address.
• Customers simply changing their minds after the order is placed.
• Customized or personalized orders.
To report a damaged or defective product, please:
1. Contact our support team at livingwonders77@gmail.com within 30 days (for domestic orders) of delivery.
2. Provide clear photos or a video of the damaged or defective product.
3. Our team will review your request and provide a solution, which may include a reprint or refund, at our discretion.
